Frequently Asked Questions
Answers to the questions we hear most from our travellers.
How can I cancel or change my booking?
You can cancel or modify your booking anytime from the Track Booking section using your booking reference. Change or cancellation fees may apply depending on the fare rules.
What is the baggage allowance?
Baggage allowance varies by airline and fare class. Most economy fares include 20,23,25 &30kg checked baggage and 7kg cabin baggage.
How do I check in online?
Online check-in usually opens 48 hours before departure. Visit airlines > Manage Booking > online check in > enter your details, and download your boarding pass.
What payment methods do you accept?
We accept Visa, Mastercard, JCB, PayPal and major mobile wallets. All transactions are protected with end-to-end encryption.
Do you offer group bookings?
Yes. For 9 or more travellers, contact our support team for special group fares and dedicated assistance throughout your journey.
How can I contact customer support?
Our team is available 24/7 by email : support@abotrip.com
Still have a question?
Ask our team